TikTok Ads for a B2C Service: <span>channel testing from scratch and scaling forecasts</span>

TikTok Ads for a B2C Service: channel testing from scratch and scaling forecasts

Client Information

Client: Online service in the field of transportation (B2C segment, Ukraine)

Client’s request: To evaluate the effectiveness of TikTok Ads as a source of targeted leads, collect initial analytics, test hypotheses, and assess scaling potential.

Strategy and Preparation

Before launching the campaign, a complete technical infrastructure was implemented:

  • Two ad accounts were created for A/B testing
  • TikTok Pixel was connected and 8 conversion events were configured
  • A reporting system was built, along with daily analytics
  • A lead form was created and integrated into the website
  • A technical specification was developed for the developer (for event and quiz integration)

Tested Hypotheses (Offers)

Графік росту

  • Universal landing page without time limitations — a simple and clear message (CPA: 126 ₴, 10 leads)
  • 40% discount with a deadline — did not perform, 0 conversions, 237 ₴ spent
  • Quiz landing page with interactive engagement — showed potential (CPA: 100 ₴, 4 leads)

Creatives and Audiences

A total of 11 creatives were used (videos + animations), all adapted for TikTok’s vertical format.

Two types of audiences were tested:

  • Interest-based (travel, transportation, logistics)
  • Broad audience without targeting refinement

Most effective approaches:

  • Interest-based audiences delivered twice the performance (CPA — 126 ₴), 11 out of 14 leads
  • Animated creatives had the lowest CPA — 73 ₴, although the sample size was smaller
  • Video creatives generated the majority of leads (12), but with a higher CPA — 147 ₴

Marketing Results Over 10 Days

Metric Value
Spent 1,916 ₴
Conversions (MQL) 14
CPA (average) 136 ₴
CPM 69.14 ₴
CPC 19.95 ₴
CTR 0.53%
Clicks 148
Impressions 27,713
TikTok Ads for a B2C Service

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Hypothesis Performance Analysis

Hypothesis

Conversions

CPA

Comment

Universal landing

10

126 ₴

Most stable result

40% discount

0

Completely failed hypothesis

Quiz landing page

4

100 ₴

Lowest CPA, needs further testing

Conclusions and Insights

  • TikTok Ads can generate high-quality leads even with a low budget
  • Interest-based audiences perform better than broad targeting
  • UGC and animation are promising directions for scaling, especially for cold audiences
  • Discount-based offers perform worse than simple and clear formats
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Comparison with Meta Ads

TikTok’s CPA is competitive, especially when targeting new audiences.

The platform delivers stable traffic with clear metrics and flexible scaling potential.

Input data

Scaling Forecast

Budget CPA Expected Number of Leads
15,000 ₴/month ≈136 ₴ ~110 leads / month
15,000 ₴/month ≈100 ₴ ~150 leads / month
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Next Steps

  • Implement retargeting for users who watched over 50% of the video or visited the landing page
  • Add UGC creatives and A/B test new formats
  • Test new CTAs: “Get a consultation,” “Calculate the route,” “Learn more”
  • Gradually scale the budget while monitoring CPA
  • Build a more advanced reporting system and automate campaign analysis
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Client Feedback

We didn’t expect TikTok to deliver such results from day one. Even the test launch showed a stable cost per lead, clear audience behavior, and a scalable model. We plan to expand the campaigns and continue working with TikTok Ads as a full-fledged lead generation channel.

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